To avoid e-mail clutter, a user responsible for confirming backlogs will only receive one notification per day (generated overnight) no matter how many backlog items were submitted during the day.
Non-municipal users in particular are assisted with navigation by the MIS displaying the number of outstanding items for each LM, DM and province in brackets.
Workflow status |
The workflow status of every backlog item is indicated by the familiar, , and icons explained in Annexure A.
An icon unique to the Backlog Reporting application, , indicates that no backlogs have been captured for the selected year and that the figures shown have been carried over from a previous baseline.
Communication |
To facilitate a discussion about the backlogs posted by each of the custodians any user can click the icon for a complete history of who captured, submitted, confirmed or requested an amendment, complete with contact numbers and e-mail address of any of the custodians.