The backlog reporting application provides a mechanism for improving the quality of scarce backlog information through a periodic review process involving all three custodians of backlog information: Statistics SA, sector departments and municipalities.

The application allows each of the three custodians to capture and sign-off their own backlog baseline(s). The MIS then calculates the remaining backlog after deduction of services that have been delivered since the baseline was frozen.

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Establishing the baseline

Remaining backlogs

Workflow and Communication